Knowledge Managers
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Resolved! Email notifications for Suggesting

I've enabled Suggesting for a Knowledge Base that I'm an owner of. Is there a setting I can select that will send me an email when someone posts a suggestion on one of the articles in my KB?

DanEvers by Tera Contributor
  • 789 Views
  • 1 replies
  • 1 helpfuls

Standard article template for knowledge base

Hi there, I have enabled multiple article templates that will be used for a specific knowledge base.There are some knowledge bases that should only have the standard article template. on https://docs.servicenow.com/bundle/quebec-servicenow-platform/p...

Move an article from one instance to another.

Is there a quick method to move an article from one instance to another?Our use case is to keep all the bookmark links/attachments, images and links to other articles in-tacked and directing to the new instance as we are trying to refresh the content...

Resolved! Access Groups and Roles

How do I find/create/access a report that has all of our access groups and roles that has information about what access they have and where?

RMiller19 by Tera Contributor
  • 1939 Views
  • 2 replies
  • 4 helpfuls
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