How do I send draft articles to staff for content check and amend prior to finalising & publishing

[Josieb]

I’m the Knowledge Manager, and I review and approve knowledge articles. Before publishing, I need to send them to staff in other departments for feedback and input. Currently, I copy and paste the articles into an email, but the formatting doesn’t transfer well, making it time-consuming. I can't send them as a PDF, and while I could share a permalink after approving the article, it doesn't allow them to make edits directly. What’s the best way to share these articles to maintain formatting and allow real-time collaboration without adding them to the live database?

[Mike Van Vooren]

We currently have our KB configured for "Knowledge - Instant Publish".  There are some SMEs that like to circulate updates within their team before Publishing changes.  They are frustrated because they have to Copy & Paste from SN into Word and use Track Changes as they go.  I assume there is no better way to do this with our Instant Publish design?

[Josieb]

I can publish live but it means the agents using the information instantly and some provide feedback when the article is essentially draft. 

[Rum]

I've sent KB articles at Review Status for our IT folks to review and provide feedback. Currently, we only open to IT departments.