How to report on articles marked "This helped" by workflow?
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09-13-2024 06:55 AM - edited 09-16-2024 05:50 AM
I'm reporting on table cxs_rel_doc_detail to identify articles where agents have clicked "This helped" but I can't find a way to show the workflow for each one - i.e Published, Draft
Am I missing something obvious, or is there another table that gives this info?
Thanks
Ian
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