Hyperlink management in translations.

[Arnaldo]

We have a ServiceNow environment with versioning and multilanguage enabled.
By internal convention, the source (original) document is always in English.
For every English document published, we translate it into other languages.
Often new documents have hyperlinks to other documents, always in the same language.
During translation we are forced to adapt hyperlinks to link the document in the same language.
To my knowledge there is nothing OOTB that can automate this manual task.
I would like to know if there are any efficient alternatives that can avoid the use of hyperlinks in articles that is essential for structuring the documentation
or if there are simple solutions that can automate linking to translations ( if they are available) during the translation process

[Ratnakar7]

Hi @Arnaldo ,

One possible solution could be to use a script that automatically updates the hyperlinks in the translated documents based on the language of the target document. This could be achieved by creating a script that runs through each translated document and checks if it contains any hyperlinks. If a hyperlink is found, the script could then check if a translated version of the linked document exists in the same language as the target document. If a translated version is found, the script could then update the hyperlink to point to the translated document.

Another alternative could be to use a content management system (CMS) that supports multilingual content and automatic linking to translations. With a CMS, you can manage all your content in one central location and easily create translations for each piece of content. Some CMSs have built-in translation management features that can automatically link to translations when available.

Also, refer Content Management System 

If my response was helpful in resolving the issue, please consider accepting it as a solution by clicking on the ✅Accept solution button and giving it a thumbs up 👍. This will benefit others who may have a similar question in the future.

Thank you!

Ratnakar

[Arnaldo]

Many thanks Ratnakar .. 
My expectation was to check if there were a solution to maintain the link as it but then able to re-address to the  translation, if available, but it seems that "coding" is the only possible solution. 

[Arnaldo]

I've decided to open an Idea in the Idea Management.
For who has rights to access Idea Portal and is interested to vote it,  here the link 
Hyperlink to other Knowledge article (permalink) during management in translations

[Arnaldo]

In the meanwhile, we have implemented solution described in this post Solution to open permalinks to other articles from... - ServiceNow Community