Hyperlink management in translations.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-09-2023 12:45 AM
We have a ServiceNow environment with versioning and multilanguage enabled.
By internal convention, the source (original) document is always in English.
For every English document published, we translate it into other languages.
Often new documents have hyperlinks to other documents, always in the same language.
During translation we are forced to adapt hyperlinks to link the document in the same language.
To my knowledge there is nothing OOTB that can automate this manual task.
I would like to know if there are any efficient alternatives that can avoid the use of hyperlinks in articles that is essential for structuring the documentation
or if there are simple solutions that can automate linking to translations ( if they are available) during the translation process
- 1,108 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-13-2023 05:12 AM
It's a good service, I would use it because I often work with different documents. Thanks for the advice.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-04-2024 01:56 AM
One solution I am considering is to add a custom widget on the page that will display a link to the translated article if it sees you are looking at an article in a different language. Similar to "there is a newer version of this article" message.
Sure you are not going straight to the translated article, but at least the user is made aware there is the same article translated available. Plus does not impact anything else.