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‎11-16-2022 01:20 AM
We have a requirement to migrate knowledge articles from a third-party tool to ServiceNow.
The third-party tool can export articles only in PDF or HTML format.
Solved! Go to Solution.
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‎11-16-2022 01:27 AM
Hello
Please check Lauren's answer in below thread.
Please mark my answer as correct based on Impact.
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‎11-16-2022 01:25 AM
Hi @Community Alums
You can refer below article :-
Please Mark My Response as Correct/Helpful based on Impact
Regards,
Gunjan Kiratkar
2X ServiceNow MVP
Community Rising Star 2022
Youtube : ServiceNow Guy
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‎11-16-2022 01:27 AM
Hello
Please check Lauren's answer in below thread.
Please mark my answer as correct based on Impact.

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‎11-16-2022 03:07 AM
Thanks, Saurav11! I was just coming in to comment. Haha!
I do wish there were an easier way to import articles CLEANLY. But I think this is a universal thing with many content management systems/features.
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‎11-16-2022 03:23 AM
Hello
If my answer helped you can you also mark it as correct.
Thanks.