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04-14-2025 09:29 AM
Hello Team,
I have Deactivated some of the Knowledge Bases, But still it is showing in the Employee Centre.
To Make it not visible in Employee Center, Do I need to Delete the Knowledge Bases?
Best Regards
Solved! Go to Solution.
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04-14-2025 09:36 AM
Hi @sayan-ghosh
Go to Portals, search for the ESC Portal, then go to the related list, select Knowledge Base, and remove it from there.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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04-14-2025 09:36 AM
Hi @sayan-ghosh
Go to Portals, search for the ESC Portal, then go to the related list, select Knowledge Base, and remove it from there.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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04-14-2025 09:48 AM
Hey!
I have got my answer, Thanks! 🙂
Best Regards
