Is there a limit to the number of documents that can be attached to a knowledge article?

CindyMGardner
Tera Contributor

‎04-03-2025 12:41 PM

Is there a limit to the number of documents that can be attached to a knowledge article? For example can I attach 15 PDFs? 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-04-2025 05:23 AM

Hi @CindyMGardner 

 

There is no restriction on this but at import, there can be an issue.

 

https://www.servicenow.com/community/developer-forum/knowledgebase-what-is-the-maximum-size-of-a-kb-...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0856168

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