Is there any way to set Defaults on the Article Body Text Editor

Frank Buttafarr · ‎05-23-2022

Hey y'all

I am currently trying to seek out ways to enforce a formatting guide across our articles. One thing that came to mind was setting the defaults to the text editor fields (like setting the font to always be Arial for example). Has anyone successfully edited the defaults of the text editor or has anyone had experience with enforcing a formatting guide within the software so there isn't as much manual editing for the user.

Appreciate any advice for yall in advance.

Thanks,

Frank Buttafarro

Ian Mildon · ‎05-23-2022

I've set a default font size for Knowledge articles by updating the Configure Dictionary settings for the "Article Body"

I set the default value to

<p style="font-size: 10pt;"></p>

Doing something similar you should be able to add style elements for font type and color

View solution in original post

Frank Buttafarr · ‎05-24-2022

Idea upvoted. Surprised they already dont have a function that allows you to update things like the headings, table styles, etc...