Knowledge Article Expand/Collapse - Change chevron/caret size?
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‎12-03-2024 07:34 AM
Hello. I fully understand this is a weird one, but was hoping someone might have some insight to this.
We have knowledge article templates that utilize the expand/collapse functionality. They've gotten complaints that people don't know that they need to click to expand the section. They would like the chevron (perhaps also known as a caret) that appears at the end of the header (in the red box) to be made larger.
I've tried going into the template and adjusting the text size, but that does nothing. I've been poking around the community and haven't had any luck finding an answer, so I thought I'd ask directly: Is this even possible? And if so, how?
Thanks so much!
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caret
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chevron
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collapse
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expand
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knowledge article
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‎12-03-2024 08:07 AM
Hi,
Are you using the out of the box expand/collapse option that was added to the TinyMCE HTML editor, or a custom option/altering the source code?
Thanks,
Eoghan
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‎12-03-2024 08:09 AM
OOB.