An Update on Recently Archived Community Content

Knowledge Article with the most Views per Month Report

AnnamariaK
Tera Contributor

Thursday

I would like to create a report that displays highest viewed knowledge articles per month. I cannot seem to find a way to do this and the posts I looked up in the past are relatively older. 

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  • 259 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Thursday

Check this OOTB dashboard

 

https://devxxxxx.service-now.com/now/platform-analytics-workspace/dashboards/params/edit/false/tab-s...

 

 

DrAtulGLNG_0-1786019424272.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Leri Andrews
Tera Guru
In response to Dr Atul G- LNG

Thursday

Report off the knowledge_use table. Or use ‘views’ off the knowledge table. 

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AnnamariaK
Tera Contributor
In response to Leri Andrews

Thursday

I did use both those tables, but I am just not sure how to get the most views by article per month. 

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AnnamariaK
Tera Contributor
In response to Dr Atul G- LNG

Thursday

I am looking for the most viewed KBs per month not all views. It looks like that report shows all views. 

 

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