Knowledge Article with the most Views per Month Report

AnnamariaK
Tera Contributor

I would like to create a report that displays highest viewed knowledge articles per month. I cannot seem to find a way to do this and the posts I looked up in the past are relatively older. 

5 REPLIES 5

Nishant8
Tera Sage

Hello @AnnamariaK , Could you please try as below:

- Go to All → Platform Analytics → Library → Data Visualizations

- Select Visualization Type as Column under the Time Series (can try Line as well)

- Set the Data Source as Table and underneath kb_use table

- Aggregate as COUNT

- Group by Knowledge (or Article)

- Under Trend by select as below SS:

Nishant8_0-1786031593277.png

- Save and Run

 

please try to adjust a few settings as per your requirement.

 

Regards,

Nishant