knowledge articles pending approval
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
WE have knowledge articles that are use approvals
As knowledge manager for a knowledgebase how can we build a report/dashboard to see what articles still need approval? What those approvals are an who or work group they are assigned to ?
WE used the sysapprovals table but can not dot walk to the kb article to get the knowledgebase managers.
Each knowledgebase manager wants to monitor what articles are still pending approval and by which team/person.
Any ideas on how to get this information?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
22m ago
I have setup something similar - I'm sure you can change the is (dynamic) to "is anything" in the dropdown and see all requested approvals
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
20m ago
*I chose dynamic because I use ownership groups for knowledge - this way anyone in an ownership group can see all pending requests for any group the are a member of
