Hello Team,
Whenever I am submitting the Knowledge Feedback Task.
The Task is assigning to Particular Knowledge Group Default Assignee.
But the Requirement is The Assigned to needs to be Empty
Created Client Script:
sysrule_assignment code:
if(current.operation() == "insert" && !current.parent) {
current.assigned_to = current.feedback.article.author;
if(pm.isActive("com.snc.knowledge.external_integration") && current.feedback.article.external) {
current.assigned_to = current.feedback.article.kb_knowledge_base.owner;
}
else if(pm.isActive("com.snc.knowledge_advanced.installer") ) {
if(current.feedback.article && current.feedback.article.ownership_group){
current.assignment_group = 'b95d03fedb84b20065f23c00ad9619f0';
current.assigned_to = current.feedback.article.ownership_group.manager;
}else if(current.feedback.article && current.feedback.article.revised_by){
current.assigned_to = current.feedback.article.revised_by;
}
}
}
Please Help me to achieve this.
Best Regards
