Knowledge Manager User Group Slides - from 4/19 & 4/21 now available!

[jaimehonaker]

If you missed our Knowledge Manager User Group live session or simply would like to review the slides, look no further! You can find them below!

• If you missed the session and would like the recording, you can find it here under April.
• And if during the session you requested the recording but do not receive it by EOD today/Thursday, please let me know (jaime.honaker@servicenow.com). It may have gone to junk or I may not have your email address on file. 
• If you have an idea and want it added to the list below, or if I missed one, please post it as a comment to this blogpost, and I can update it. 

Be sure to subscribe to the Knowledge Managers on ServiceNow forum to learn more, engage with others, and ask questions! 

Slides

As attachment at bottom of this post.  

Idea Portal upvoting 

Idea Portal - ServiceNow Product Enhancement Requests

If your idea is not listed here and you would like to add it, please email me (email above) and I can add it. Thank you! 

• possibility to flag an article directly from an incident - under review
• • (original - marked as duplicate) Flag Article button needed in related search results for KB Articles. - Andreas Jansson 
• Ability to retire knowledge blocks associated with outdated articles - (Michele) Maura McGrath - in consideration
• Allow the same Knowledge Blocks to be used in more than one Knowledge Base - Dave - in consideration
• Knowledge Management Change an Articles Template without Loosing previous creator/editing/audit info... - LeChara - In Consideration
• Idea to disable "Standard" knowledge template - Kevin - Submitted
• KM - Assign content to multiple KBs - Brad Bannwart - In Consideration
• Automatically manage a KB article's "Valid to" date through customer use - Mark Pistole - Submitted
• Limit the Knowledge AQI entries - Michael VanVooren - Submitted
• Selective knowledge article subscription and notifications - Michael VanVooren - In Consideration
• Permalinks across Platform, instead of sys_ids on URLs - Fernando Scheps - Under Review
• Ability to print knowledge article (as pdf) - Veerle De Rademaeker - In Consideration
• Knowledge articles: Rename "Copy Permalink" - Georgia Mali - In Consideration
• Allow the same Knowledge Blocks to be used in more than one Knowledge Base - Stephanie Blade - In Consideration
• Save preferences available to authors in TinyMCE. - Lokenath's - In Consideration
• Ability to Create Feedback Task from Article Comments - Kim Tillano - Submitted
• TinyMCE set default font family and size - Jason S - Under Review
• Idea - HTML parser for server side scripting - Sam Goode