Knowledge Manager User Group Slides - from 9/14 & 9/16 now available!

[jaimehonaker]

If you missed our Knowledge Manager User Group live session or simply would like to review the slides, look no further! You can find them below!

• If you missed the session and would like the recording, please email jaime.honaker@servicenow.com.
• • And if during the session you requested the recording but do not receive it by EOD today, please let me know. It may have gone to junk or I may not have your email address on file. 
• If you'd have an idea and want it added to the list below, or if I missed one, please post it as a comment to this blogpost, and I can update it. 

Be sure to subscribe to the Knowledge Managers on ServiceNow forum to learn more, engage with others, and ask questions!

References

• TinyMCE ServiceNow Documentation
• Customizing toolbar options (plugins)
• • HTMLSanitizer
• Tommy's Knowledge Management post on LinkedIn

Idea Portal upvoting 

If your idea is not listed here and you would like to add it, please email me (email above) and I can add it. Thank you! 

• Allow the same Knowledge Blocks to be used in more than one Knowledge Base - Dave 
• Enhancement: Update Compare Versions so it's easy to see what's changed without all the HTML - Shannon
• Provide the ability to easily move content from one oob template to another without losing content - Shannon
• Key Knowledge Management Features Migrated and made available to the Knowledge ADMIN role - LeChara
• ServiceNow To Provide Plug-in with predefined default Tables for Knowledge Management Metrics - LeChara
• Knowledge Management Change an Articles Template without Loosing previous creator/editing/audit info... - LeChara
• Flag Article button needed in related search results for KB Articles. - Tommy
• Idea to disable "Standard" knowledge template - Kevin
• Idea to change "Article Template Preview" from Latin to something else - Kevin