Knowledge "delegates"

Michelle P
Tera Expert

We have had a few situations where someone has checked out an article and either left it in draft or has schedule published it and went on vacation then another writer finds that an edit needs to be made.  We are looking into a group or a delegate type access for the tech writers to all have the ability to recall/publish without giving them full knowledge admin.  Has anyone solved for similar situations?

5 REPLIES 5

Thats great!  Did you add something to the script include for that or a new ACL?