Knowledge _View _As Role Usage

[Ghana95]

Hi All,

Hope you are doing good.

Would like to know about this role (Knowledge _View _As) under Knowledge Management module.

I tried searching for methods to use it but i am not able to find proper guide.

I am performing some testing and would like to view the articles from users perspective. I know Impersonate will grant this but i would like to find another to perform this action.

Please help me if possible.

[ashokkanani · Accepted solution]

Hi Ghana95.

This is part of Manager Hub, allowing managers to view articles as their direct reports

More details here https://docs.servicenow.com/csh?topicname=view-direct-reportee.html&version=latest

[Rebecca B]

Hello ashokkanani, Does this mean that the knowledge_view_as role does not work outside of Manager Hub and Employee Center?