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08-12-2024 10:28 AM
Does anyone know of any good books about ServiceNow knowledge management? If possible, I would like to find something comprehensive.
08-12-2024 08:46 PM
@Armagh21 Here are the Now Learning courses which you can take advantage of to gain a deeper understanding of Knowledge management.
https://nowlearning.servicenow.com/lxp/en/now-platform/knowledge-management-km-fundamentals-vancouve...
https://nowlearning.servicenow.com/lxp/en/now-platform/knowledge-management-km-implementation?id=lea...
Hope this helps
