Learning knowledge management

Armagh21
Tera Contributor

Does anyone know of any good books about ServiceNow knowledge management? If possible, I would like to find something comprehensive.

1 REPLY 1

Sandeep Rajput
Tera Patron
Tera Patron

@Armagh21 Here are the Now Learning courses which you can take advantage of to gain a deeper understanding of Knowledge management.

 

 

https://nowlearning.servicenow.com/lxp/en/now-platform/knowledge-management-km-fundamentals-vancouve...

 

https://nowlearning.servicenow.com/lxp/en/now-platform/knowledge-management-km-implementation?id=lea...

Hope this helps