Links color doesn't match the fron end

RebeccaCiceri
Tera Contributor

Good Morning, 

 

I'm trying to figure out why the color of links set up in the back end, change when the article is published.

I want to have links in a different color than the normal text, but even if I choose a specific color in the back-end, once the article is available in the front-end, the color is not respected.

Is anyone having the same issue or know why this is happens?

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RebeccaCiceri 

 

Possible to share some screenshot.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Hi, 

Please see the screenshots below, the first one is the color I set up in ServiceNow, while the second screenshots is the final color displayed in the employee dashboard (front-end):

RebeccaCiceri_0-1714479724180.png

RebeccaCiceri_1-1714479794495.png

I attach also the source code of the word "here", maybe can be helpful:

RebeccaCiceri_2-1714479922840.png

 

Rebecca

 

pclark1845
Giga Contributor

I would like to know why this happens too, as it seems related to my query. When I insert a table into my article, it doesn't reflect the same on the front end. What gives ServiceNow? 🙂 

Kim27
Tera Guru

I posted this reply in another post - maybe it will help? 

It may be CSS overwriting how the article displays. These two articles will get you pointed in the right direction.  

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692082

https://www.servicenow.com/community/now-platform-forum/how-to-apply-css-to-knowledge-articles/m-p/1...