User Activity
Hi everyone, I received an update to an Idea regarding changes to the TinyMCE editor. Today, it was marked as "unlikely to implement" and the reason provided was: TinyMCE will be replaced as the editor for knowledge articles so this request is no lon...
Hi everyone! In the policy module, there is a process called "Acknowledgement Campaigns" that allows for a user to review and accept the policy. It also creates appropriate reporting. I'd like to do something similar for specific knowledge articles (...
05-13-2024
Hello, we continue to receive feedback from our authors that formatting is the biggest barrier to creating knowledge articles. I came across an upgrade note for TinyMCE, where the ability to include a line height button was added to the core menu ite...
Hi everyone! While I realize quantity of knowledge articles is not a great KPI to measure knowledge management, we do use it as an indicator for staffing and overall program growth. It seems like a nearly impossible report to generate. I'm trying to...
Hello! I have a few questions about ownership groups I'm hoping the group can help answer. Do ownership groups trump the capabilities of knowledge admins? Once an article is created, approved, and published by an ownership group, can a knowledge adm...
