Move an article from one instance to another.

[JulietChicago]

Is there a quick method to move an article from one instance to another?

Our use case is to keep all the bookmark links/

attachments, images and links to other articles in-tacked and directing to the new instance as we are trying to refresh the content of some articles.

Example we have on production Article A version 23

On our training instance we have Article A but version 10 (so it is outdated)

We want copy the production Article A version 23 over keeping all bookmark links

attachments, images and links to other articles in tacked and directing to the new instance

Thanks

Juliet

[jMarshal]

I think there are some limitations to this functionally...but I don't think they will affect you in your use case, since your intent is to move the article downward to a subproduction instance. You can export as xml from production and import as xml to training (subprod):

Export and import XML files (servicenow.com)

Export/Import XML of a KB Article containing images does not show the images in the target instance ...