Hey all! I've been working on a series of km blogposts and the first one is posted here: Now on Now: 7 tips for knowledge managers to increase self-service (new blog). We have a bunch more planned and I am working on them. But if there's anything you want to see, let me know, drop a comment below, and we'll see if we can put something together. (Apparently emojis won't work, so imagine "finger pointing down!)
