Now Assist for Knowledge Management

RogueFader · yesterday

Hi all.

Our org is looking to bring in Now Assist, they're wanting to use this GenAI agent for Incident, problem and MI.

For Knowledge management, has anyone had any exposure to Now Assist, and if so how did you find it? Was it plain sailing or where there real issues once it went live?

Thanks

Dr Atul G- LNG · yesterday

Hi @RogueFader

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/knowledge-management/...

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Dr Atul G- LNG · yesterday

https://flyform.com/insights/articles/now-assist-knowledge-management

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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