Readbility Ease in ServiceNow

[Frank Buttafarr]

Hey y'all

Do you know if ServiceNow has a way to measure things like Readability Ease, Passive Percentage, and Reading level as they have in Microsoft word? I tried looking in the documentation, but I could not find anything. 

Thanks in advance for the help

Frank Buttafarro

[Kim27]

Frank, I'm not aware of anything like this in ServiceNow. 

[DavidBReynolds]

Suggestion: Copy and paste the content into the Hemingway app (https://hemingwayapp.com/) While it's not built into ServiceNow, it is easy and free.

[Lauren Methena]

Would it be relatively easy to copy/paste your content into something like this that gives you these readability metrics? Or is that what you're doing now? (My thinking is that unless you're creating content in ServiceNow, you're probably copying/pasting drafts from Word or some other source, so it's easy enough to copy/paste into a widget like this.)

I know WordPress has add-ons you can add to your site to give you these metrics. Has anyone out there tried to customize something?

[Sarah_Caldwell]

Frank - I had the same question. Thanks for posting this on the community.  It is great to see others are also looking at readability and grade level to improve knowledge (user experience).  Hopefully, this will because a feature out of the box soon.