Related Articles don't refer back to each other when listed

Keszia
Giga Guru

I've started to associate articles to each other using the Related Articles section, but I was expecting a link to be established when I do so. By that I mean that if Article B is listed as a Related Article to Article A, I would expect Article A to be listed a Related Article to Article B - but that reverse connection/link doesn't happen. 

 

Do you know how this can be achieved?

Keszia_0-1701118718677.png

 

 

3 REPLIES 3

naeem1
Tera Contributor

We're running into the same thing and considering creating a business rule that automatically adds another relationship in the opposite direction.

mbernste
Tera Contributor

While that would be convenient, I have had to always do it manually.  Recently we migrated to a new P2P system, and I had to manually relate around 70 articles across 8 topics to each other manually.  Needless to say, it was very time consuming.  The same manual process had to be done with related catalog items as well.

Tania Duncan
Tera Contributor

This is something I have ran into as well, I'd love to have it set to relate both ways!