Related Articles don't refer back to each other when listed
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‎11-27-2023 12:57 PM - edited ‎11-27-2023 12:58 PM
I've started to associate articles to each other using the Related Articles section, but I was expecting a link to be established when I do so. By that I mean that if Article B is listed as a Related Article to Article A, I would expect Article A to be listed a Related Article to Article B - but that reverse connection/link doesn't happen.
Do you know how this can be achieved?
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‎11-27-2023 01:33 PM
We're running into the same thing and considering creating a business rule that automatically adds another relationship in the opposite direction.
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‎11-28-2023 05:27 AM
While that would be convenient, I have had to always do it manually. Recently we migrated to a new P2P system, and I had to manually relate around 70 articles across 8 topics to each other manually. Needless to say, it was very time consuming. The same manual process had to be done with related catalog items as well.
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‎12-06-2023 05:28 PM
This is something I have ran into as well, I'd love to have it set to relate both ways!