Report that shows the knowledgebase search results of my users

[Ran Meirovich]

Hi folks,

I would like to know if there's a way to build a report that shows me what were the searches my user made inside my knowledge base? I'm trying to understand the search they did so I can build more articles to suit their needs.

I hope this helps.

[Mohith Devatte · Accepted solution]

Hello,

I think you can try reporting on "ts_query_kb" this table. It is called as knowledge searches. Navigate as below

Knowledge -- > Search Log 

This table stores all the searches made by users in knowledge bases

please refer to attached screenshot

Please dont forget to accept the solution if it helped you 

thanks

[Ran Meirovich]

THANK YOU!!!