Republish button KB should follow the same approval as publish
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2024 05:02 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-03-2024 09:35 AM - edited ‎12-03-2024 09:36 AM
OTB Republish of a retired KB Article using the 'Republish' UI Action causes an instant publish to kick in. If you want the article to have to be reapproved then to alter this behaviour the simplest way would be to amend the 'Republish' UI Action and set the Stage of the KB article to Draft by updating the field 'workflow_state' to draft. This will cause the workflow to kick -in and the user would then need to click the Publish button and seek Approval again if you have the 'Publish Workflow' field on the parent Knowledgebase set to 'Knowledge - Approval Publish'.
Regards
Paul