Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Seeing Collapsed Mode When Approving Articles

DavidBReynolds
Mega Guru

Hello,

Is there a way to see Collapsed mode and the collapse/expand function in the TinyMCE while approving it?

In View Article, you see arrows to the left of each heading. However, article reviewers and approvers are not seeing the arrow.

DavidReynolds1_0-1730299120597.png

Is there a way to make this functional or must Approvers switch to View Article to see the arrow?

 

Thanks for any guidance you can offer. We are using Washington, D.C., not Xanadu.

 

0 REPLIES 0