HI,
We are on Washington DC (upgrade to Xanadu in March) and we use Service Operations Workspace.
Is there a way when users search knowledge in the Service Operations Workspace to limit the knowledgebases to search?
We know we can limit what they search at the knowledgebase /knowledge article level but we don't want that.
If the user is in Service Operations we want only one knowledgebase to be searched. If the user is in platform view we want all knowledgebases they have access to be searched.
Thanks
Juliet
