ServiceNow Research Opportunity - Knowledge Authoring

Jessica Shaw · ‎04-19-2023

Are authoring articles, managing or curating content for your company’s Knowledge Bases part of your job responsibilities? Help evaluate the ServiceNow Knowledge authoring experience. To participate, please respond to this brief 5-minute survey and we'll schedule available dates and times via email.

Participation details:

Research dates are May 15-19, 2023
75-minute Zoom meeting
As a token of our appreciation, you'll receive an incentive for participating (if permissible by your organization).
Survey link: https://listeningpost.servicenow.com/jfe/form/SV_4Usuay0MShRkZSK

So that we can better understand where the experience may be improved, we welcome the opportunity to speak with you.

Thanks,

ServiceNow Knowledge Management Article Authoring Experience - Usability Evaluation