Hi there,
I have enabled multiple article templates that will be used for a specific knowledge base.
There are some knowledge bases that should only have the standard article template.
on https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/knowledge-management/task... it states you can link article templates to specific knowledge bases and 'If the Article Templates related list is empty, articles can be created using any article template.'
The problem is that the 'standard' article template cannot be selected in the related list. If you leave it empty it shows all article templates.
Is there a way to link only the standard article template to a knowledge base?
