View count filtered by user prompted date

[Kass3m]

We want to have total view count of knowledge articles over period of time : and the date filter is usually a platform analytics filter such as last 7 days, 30 days, etc?

How would we achieve this?

the user just wants to see one row per knowledge article and total view count

[Tanushree Maiti]

1. To see views by date,

Navigate to Report

create a report on the Knowledge Use [kb_use] table

Filter on Viewed = true and add a condition on Created (e.g., Last 30 days or a specific date range).

Group by Article and use Count aggregation

Refer:  https://www.servicenow.com/community/platform-analytics-forum/filtering-on-knowledge-article-views-b...

2.  To see view count on published articles, select Knowledge->Articles-> Published.

Select the gear icon and select View count field from left bucket to right bucket.

Refer:  https://www.servicenow.com/community/itsm-forum/how-to-tell-how-many-views-an-kb-article-has-had/m-p...

2.