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08-31-2022 04:01 PM
I see this field in the article, but unsure exactly what it does, what is the purpose of this?
| Language | Language in which you are creating the article. The list is populated based on the languages enabled for the selected knowledge base. |
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09-06-2022 09:11 AM
It drives the ability to choose article translations not your portal language. If I want to have a translation in Spanish I create a translated version which is now a 'child' of the English 'parent'. When I view the English article in portal I now have an option to see available translations in a drop-down. You can get the portal to auto-switch to a users preferred language if a translation is available but it is not out-of-the-box functionality (or at least it didn't used to be).
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12-19-2022 03:59 AM
Hi Leri. I take it from your comment above that you have previously implemented this functionality to auto-switch the article language to the users chosen system language? Could you advise where this is configured? (I am not a developer - hence the slightly ignorant question)....
Thank you.
