What is the significance of Attachment Link & Display Attachment Check boxes in Knowledge Article form

[srisri]

Hi Team.

Please let me know the significance of Attachment Link & Displya attachment in Knowledge Article form.

Regards

Sri

[sameeralikhan]

Attachment link

Option for downloading an attached file automatically when a user accesses the article, instead of opening the article view. Add one or more attachments to the article to use this option. Note: You may attach multiple files, but most web browsers permit users to download only the first one. To ensure download of all the files, bundle them into an archive, such as with WinZip, and attach the archive. The Attachment link option applies to articles accessed from search links only. Articles accessed as links within other knowledge articles will not replicate this behavior.

Display attachments

Option for displaying attachments to users viewing this knowledge article. Attachments appear below the article text. Add one or more attachments to the article to use this option.

You can refer:

https://community.servicenow.com/community?id=community_question&sys_id=309c9c2bdbfcc550bb4a474d13961932

[Jason Sturgeon]

You might find this course material helpful from ServiceNow https://nowlearning.service-now.com/  Search for the course titled 'Knowledge Management on the Now Platform (Paris)' I see you are on Rome but the functionality is the same for these features.