Which time Zone is used by Schedule publish date in kB article?
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12-20-2024 05:10 AM
Hello Experts,
Can you please tell me in KB article we have schedule publish date field, which time zone is used by this field to publish a KB article?
Is it used system default time zone or author's time zone who modifying the article.
Thanks in advance
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12-20-2024 05:21 AM
Hi @sayan3
It stores the schedule publish date and time value in UTC and displays them on the form considering user's time zone.
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12-20-2024 06:38 AM
Hi @sayan3 ,
It will use system time zone.
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12-21-2024 06:04 AM
Hello @sayan3
In ServiceNow, the Schedule Publish Date field for Knowledge Base (KB) articles uses the instance's system time zone (default time zone set for the instance).
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"
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Juhi Poddar
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12-26-2024 10:33 PM
In ServiceNow, the Schedule Publish Date field for Knowledge Base articles uses the instance’s system time zone (the default time zone set for the instance) to determine when the article will be published. This means it does not rely on the author’s time zone. This means it does not rely on the author’s time zone.
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Best,
PC