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01-28-2021 09:57 PM
Hi,
Why knowledge articles are not getting displayed in Service portal.
Its not a user criteria issue. I can able to see article in under Application navigator - Knowledge base.
But service portal end i cant see in under knowledge base my article.
But ServiceNow Developers/sp --- Not visible article. I need to visible article in sp side.
ServiceNow Developers/kb -- article visible.
In application navigator I can able to see one article and its showing article when i clicked on the article.
But same thing in SP side after clicked on article not showing the article. Kindly help us.
Thank you.
Solved! Go to Solution.
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Knowledge Management

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01-29-2021 12:39 AM

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03-30-2021 02:36 PM
Amazing! For the life of me, I can't understand why Portals is not a related link when you are setting up the Knowledge Base. Thanks Dirk for your walk through here!
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07-08-2021 02:15 AM
HI All,
I am also facing same issue,
article is published still not visible in sp.
Regards,
Harkirat Singh
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12-04-2021 06:32 AM
Same issue for me