We've been heads down working on Legal Service Delivery for a while now and I'm extremely proud to be able to formally announce the opening of our forums for Legal Service Delivery.
Legal Service Delivery? Aren't you just an IT ticketing system?
We're so much more.
As Marc Andressen famously said, "software is eating the world". IT and workflows are central to every company. The foundation if you will. But IT and workflow are also the DNA enablers of other business processes.
ServiceNow now has 4 clouds.
The ServiceNow family of clouds includes IT Workflows, Customer Workflows, Creator Workflows and Employee Workflows.
Legal Service Delivery is part of the Employee Workflows cloud, which can also be thought of colloquially as the G&A (General & Administrative) cloud. Within that, we have HR Service Delivery, Workplace Service Delivery and Legal Service Delivery.
Yes. LSD. We're leaning in.
I asked for permission to make this announcement on ceiling mounted flatscreens with a Beatles soundtrack, but then Covid hit.
LSD is a trip. Pop by. We'll have lots of snack-able content for you to help kickoff or step up your legal transformation journey.
Best Wishes,
Nagib
