Attachment not visible on ESC portal but showing on backend

JAYESH KUMAR YA
Tera Contributor

Hi All,
I am attaching a file on a catalog item and saving the form.
But when I am retrieving the record on esc through list layout I am not able to see attachment for that field .
The field is present in Form Layout.
Please provide the relevant solution.

JAYESHKUMARYA_0-1744351721572.png

 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@JAYESH KUMAR YA 

what do you mean by list layout it's not visible

share some screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader