Hi all. I work for a large operator of restaurants, pubs and bars in the UK. We are looking to do more with software asset management (SAM) and recently had the shiny demo of SAM Pro from ServiceNow. Following-on from that, we'd really like to connec...
Hello Everyone,I wanted to register for the ServiceNow Adminisration fundamentals course this morning as a prerequisite for the CSA certification. Unfortunately, due to the credit card processing issues that ServiceNow is currently experiencing i am ...
Hello Everyone, I’m Varun, based out of London with a domain background in Telecommunications(B2C, B2B) and Insurance (Homeowner, Commercial) and technical in Salesforce CRM and Oracle Siebel from Dev to Architect levels . I’ve recently started explo...
Hello Everyone,I’m Okunola John, based in the United Kingdom. With a background in Telecommunications and Technical Support, I’ve recently started a new journey with ServiceNow. I would be grateful for any opportunities or job leads related to System...
Hello everyone,I have just started my ServiceNow journey this year 2025 and looking to connect with people who have gone ahead of me and can guide/mentor me. Thank you.
I am looking for some information on how approving a request directly from an email does not require the use of a Business Stakeholder Licence. We are new to ServiceNow but i was told that this can be done which would be a large cost saving to us. An...
Hi everyone, I’m an IT Business Analyst with about 15 years’ experience, currently working in the Higher Education sector. I am however relatively new to ServiceNow having only worked in this area for about a year now.I’m reaching out to see if there...
Hi all.I work within the UK Higher Education sector and I’m looking to connect with other users of Virtual Agent (specifically ITSM Pro users) to share the successes and challenges we have encountered. Areas I’m keen to discuss are topic setup and an...
Hello everyone, Are you at the Walk/ Run stage of your DevOps Change Velocity implementation journey? If so would you be interested in a friendly knowledge share with the team at abrdn, including my key ITSM stakeholders? We are progressing well wit...
Hi all, Strategic Planning Workspace - have you configured... - ServiceNow Community Apologises for the potential duplication, trying to widen my audience I'm looking to liaise with SPW users and especially users which have integrated existent PPM r...
Hi, I was wondering if anyone here has (or knows someone who has) worked part-time in the ServiceNow universe? The reason I'm asking is I'm in a full-time senior/lead developer role, but the workload is so light that I could easily do two jobs like t...
Hi everyone! Looking for some advice or suggestions on how anyone else may be doing this if possible? We're looking to understand the best way of tracking when tickets have had actions taken against them by agents/fulfillers during out of hours/on ca...
Hi,As part of our go live of ServiceNow we had a number of Ideas uploaded by our third party implementation partner. We were warned at the time that the uploaded Ideas would not appear in either the Idea Portal, or the Idea Manager Dashboard, so we k...
Hello there, I was wondering if anybody had any advice of custom table licences for a standard subscription model on the pre-Madrid pricing. For example looking at the new subscription model a "Standard" package should entitle you to 50 custom table...
I have created a number of new knowledge bases and has transferred the knowledge articles over from the old Knowledge base via a background script.(All articles where stored in one single KB then will be assigned to specified knowledge bases accordin...