Domain Separate Connect Chat in Geneva

Stig Brandt2
Mega Expert

Connect chat should only be available for specific domains is this possible?

Global property is true:

glide.connect.enabled - Enable Connect Chat and Connect support

I set this property to false, and still the (icon) chat is available in the header bar?

Would it be possible for having this functionality only enabled for one domain?

Thanks

2 REPLIES 2

staceybailey
ServiceNow Employee
ServiceNow Employee

Stig,


Are you exposing Connect Chat in CMS or the default view?


Can you include a screenshot to show where you're seeing it?


Alexanderpy
Tera Contributor

We are in the same situation, we need to limite Connect Chat from most of our other domains.   Right now, it can be seen from the main screen, of course our CMS does not have it, but there isn't much that can stop our customers from getting to the main view and in some cases we don't want to limit the customers to that view.



Would love to know if there is a way to accomplish this feat.