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Managed Service Provider (MSP) Special Interest Group
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Service Operation Workspace - Toggle Domain broke after Xanadu upgrade

The platform UI works correctly when ‘Toggle Domain’ is used to change the query criteria from the current record domain to the current user domain.  Only in the SOW workspace UI does the ‘Toggle Domain’ capability NOT work correctly. We had the same...

Resolved! Read-only role for customers

Hi fellow MSP's,  Has anyone come across a scenario where you want to provide a customer contact with read only access to view all open incident logged by all other contacts in their organization? I was wondering if there's a way to do this without u...

ccouzi by Giga Contributor
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