End User login to Service Portal

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SNOW46
Tera Contributor

‎06-14-2018 08:45 AM

Hello All,

Actually though I am working on MSP Instance so I have configured one new Service Portal same as OOB Service Portal.

And added some new widgets also I have cloned the homepage and made that SP as default.

I want to set the end user login for that particular domain that when an End User belonging to that Domain once logins to SNOW will redirect to Service Portal Homepage.

Can anyone suggest me how to achieve this.

 

Thanks,

SNOW@Das

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Michael Fry1
Kilo Patron

‎06-14-2018 09:25 AM

The script includes SPEntryPage controls routing to default portal. You can modify script and grab users domain, then based on domain, route to appropriate portal:

 

find_real_file.png

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SNOW46
Tera Contributor
In response to Michael Fry1

‎11-06-2018 09:09 AM

Hi Michael,

What information I can get from this I cant understand?

And can you please help me out regarding the Open Incidents view for End user as per my previous post.

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Michael Fry1
Kilo Patron
In response to SNOW46

‎11-06-2018 09:14 AM

This will tell you why they are being redirected to where. There are additional gs.log's that will tell you what role they have, etc.

 

 

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