Incorrect presentation in the report

Itay Goldshtein
Tera Contributor

 

Hello everyone and thanks in advance for the help,

 

A different number between the quantity shown by the columns in the report and the real quantity when we enter the column.

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Thanks,

Itay

 

7 REPLIES 7

AndersBGS
Tera Patron
Tera Patron

Hi @Itay Goldshtein ,

 

Have you verified the two tickets that make the difference? Or is it when you click the column of 28, it shows 30 tickets?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Hi @AndersBGS and thank you for the answer,

 

when I click the column of 28, it shows 30 tickets.

 

Itay

Hi @Itay Goldshtein ,

 

Ok, can you please share your conditions from the report builder together with your chart configuration / grouping?

 

f my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

@AndersBGS 

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