Hi everyone, I’m currently supporting a manufacturing company in Austria that is working with ServiceNow to manage parts of their commercial operations processes. The project focuses on Sales & Order Management workflows on the ServiceNow platform, w...
Hello, I have installed bellow plugins for repair claim management.Manufacturing Sales Promotion ManagementManufacturing Repair Claim ManagementManufacturing Recall Claim ManagementAnd according to the following Docs, it states that repair claims can...
Hi, I got confused In one of the practice question. Please help me on this.Question:- What three business needs met by Manufacturing Commercial Operations(MCO)?A. Enable ServitizationB. Improve order delivery performanceC. Improve operational efficie...
Hi, I got confused In one of the practice question. Please help me on this.Question:- What are the focus Areas of Manufacturing Commercial Operations(MCO)?A. Sales and order managementB. Exceptions and disputes managementC. After-Sales product suppor...
I wanna trigger a mail whenever user submit the offboarding request i wanna send a mail to specific user in service now . How can i achieve it via Service now workflow ? Thanks in Advance
Hello All, UseCase1>I would like to understand if we can use cloud database solutions as persistence layer for out of the box serviceNow objects/modules for e.g. { Case [sn_customerservice_case] of CSM module or any other OOB module of serviceNow } i...
An OT Editor role introduced by Operational Technology Manager essentially gives users access to all tables stemming from cmdb_ci_*. This is to address the use-cases when there is an IT CI on OT Network or to model OT networking devices (since there ...
Supply Chains are in the fragile state, as they are vulnerable, when exposed to uncertainty, they lose value, such as: RevenueProfitabilityShortagesLine Down RisksExcess & Obsolescence of inventoriesExtra CostsSupply chain leaders face the challenge...
Hi, I got confused In one of the practice question. Please help me on this.Question:- When Configuring a Remote Record Producer, which of the related lists are automatically generated by Service Bridge and should not be modified?A. Variables B. Catal...
Hi So I have a group that have some users that should not be in the group anymore, and I have to make the changes in the developer instance, and migrate it through update sets to the test instance. I have tried to remove them and add the group to the...
Hey Community ! I got an issue with my PDI. I wanted to install Operational Technology Modules on my PDI to test out some things in regards to creation of assets from CIs onCreate but I am unable to install them from within PDI nor from the panel in ...
Hi,On traditional(normal) dashboard I want to configure the interactive filter outside of the tabs. Is there any chance we can do that. please if anyone can guide me on this or share your experiences if you have worked on any requirement like this.th...
Hi,User can't submit Thid Party Risk Assessment to Supplier. Getting error like" Couldn't submit to Third-party. Some questionnaires are not active and/or do not contain questions."Please help.
I went through the Now Learning content called "Operational Technology (OT) Essentials", it mentions four distinct apps or modules that are part of the OT suite:1. OT Manager2. Industrial Process Manager3. OT VR (Vulnerability Response)4. OT SM (Serv...
I came across these two features in OT module. Is it available in PDI to install and see the features? I am looking for adding all my OT data to our existing CMDB. then, i came ot know OT visibility is the capability used to add in our CMDB to see al...
