Cisco webex CTI plugin integration with ServiceNow
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
8 hours ago
Hi Experts,
I have completed the CTI Weber plugin installation and required configuration as per installation doc.
But the requirements is to suppress the interaction creation whenever we are receiving the call in servicenow webex chat pop-up window.
Also in case interaction is created then account & contact should auto populate which is not happening currently.
Please could you provide your expert advice.
#Integrarion
0 REPLIES 0