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Resolved! Linking AD/Azure AD groups to ServiceNow Groups

Good day all,  I am new to ServiceNow and need some help please.  I am sure my question has already been answered somewhere but I am not able to find any helpful info, maybe I am not looking hard enough. I need to create ServiceNow groups with certa...

Resolved! How to limit the list of tables for a Document ID field?

I've created a Document ID field following the Creating a Document ID field wiki article.   In my case I made my u_document_id field dependent on my u_table field, which I made a choice list of two values: cmn_location and service_offering.   I was h...

ty_roach by Tera Guru
  • 2731 Views
  • 2 replies
  • 2 helpfuls

ServiceNow for small company

We're a small company of just over 100 employees serving higher education IT needs.   Help Desk functions are distributed among several divisions.   We're planning to start with Incident/ServiceCatalog and expand later. How good of a fit is ServiceNo...

danavoss by Kilo Contributor
  • 5102 Views
  • 2 replies
  • 4 helpfuls