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Creating incidents in Service Now from our application. Using basic auth. Instance not reachable

sushmaraghu
Tera Contributor

‎10-24-2024 12:00 AM

Hi

I am using basic auth mechanism to create incidents in service now from our application. But the servicenow instance does not seem to be reachable at times. I get bad credentials error. 

What type of instance should I create in service now if I am using basic auth mechanism

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