Hi,
There is OOB Ui action for interaction table "Close". when we click on that close button it needs to make "assigned to" mandatory.
can anyone let me know, how can i make changes on here.
1 ACCEPTED SOLUTION
Please remember this is an OOB UI Action and if you update it then during upgrade it will be skipped
is it for native or workspace that you want to make it mandatory?
Client Script:
function closeInteraction() {
if(g_form.getValue('assigned_to') == ''){
g_form.addInfoMessage('Please fill assigned to');
g_form.setMandatory('assigned_to', true);
return;
}
var dialog = new GlideModal("close_confirmation");
var msg = getMessage('Confirmation');
dialog.setTitle(msg);
dialog.setPreference("sys_id", g_form.getUniqueValue());
dialog.render();
}Workspace client script:
function onClick(g_form) {
getMessage("Are you sure you want to close this interaction?", function(msg) {
if (g_form.getValue('assigned_to') == '') {
g_form.addInfoMessage('Please fill assigned to');
g_form.setMandatory('assigned_to', true);
return;
}
g_modal.confirm(getMessage("Confirmation"), msg, function(confirmed) {
if (confirmed) {
g_form.setValue('state', 'closed_complete');
g_form.save();
}
});
});
return false;
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
